TESTHEON Practice Lab
BeginnerPW-TKT-00115 minutesPlaywright

Find an open high-priority ticket

A support lead needs one open urgent or high-priority ticket without using fragile selectors.

  • locators
  • tables

Objective

What to automate

Filter the Ticketing queue to open high-priority work and assert a visible row.

Preconditions and test data

Preconditions

  • Use a fresh isolated Practice Lab browser context.
  • Open the fixture identified by FX-TKT-001.

Test data

  • status: open
  • priority: high

Expected result

A visible ticket row has the selected status and priority.

Open practice pageRead related guide

Progressive hints

Hint 1

Open the Ticketing fixture.

Hint 2

Use the labelled Status and Priority controls.

Hint 3

Scope assertions to the Ticket directory.

I’ve tried it — show solution
  1. Open the Ticketing fixture.
  2. Use the labelled Status and Priority controls.
  3. Scope assertions to the Ticket directory.

The deliberately failing starter is in tests/ticketing.spec.ts inside the TypeScript starter ZIP.